Unlocator VPN Erfaring 2020- Hvorfor 4.0 Stjerner?

Their smartDNS service worked fine for a year but now all of a sudden is not reliable. I can’t stream BBC IPlayer, and when I try to use Sportsnet or CBC Gem I get the error message that I cant use outside of Canada. Something is clearly wrong. When I try to get support they just want me to send screenshots over and over again - nothing really gets fixed.

I’ve been using unlocator for a number of years, if ever I encountered a problem support were on top of it, usually fixing within a short period of time. Since December 4th I’ve had problems with Prime streaming from an iPad and iPhones. First support told me they don’t provide support on prime UK for ipads and it’s only the US version. When it was pointed out that amazon video UK is now known as Prime UK another member of staff apologized and told me they do provide support! I have emailed support on numerous occasions with no fix, just a stab in the dark as to what to try. On numerous occasions I’ve emailed and they have ignored me. Don’t bother with them, they seem like they are losing ground and can’t provide an adequate service!

I've been using unlocator for a number of years. It was convenient and had few problems. However the quality of service has REALLY gone down recently and Sling TV has stopped working for 6 weekends out of the last 8, here in Tokyo. ExpressVPN may not be as convenient as Unlocator, but I never have the same problems. It's a real shame about this company. I had 3 years of quality service, before the recent happenings.